Town of Vienna departments and staff members serve citizens, businesses, and visitors by ensuring that the Town operates efficiently, safely, and for the benefit of all. If you need information or assistance related to services identified below, you’ll find more descriptions and resources as well as staff contact information on the identified department pages.

Communications and Marketing

• Coordination of Freedom of Information Act requests
• Press releases and responses to media queries
• Printed and digital publications and other resources to keep the community informed
• Website content and social media management
• General queries and requests for information about Town services

Economic Development

• Improving business opportunities and ensuring diversity in the local economy
• Economic development strategy
• Data, site selection assistance, and resources for those interested in opening a business in Vienna
• Programs, events, and initiatives that support the business community and Vienna’s unique identity
• Assistance with ribbon-cutting ceremonies
• Additional resources for businesses, especially during the coronavirus pandemic

Finance

• Budget planning, and management; other financial reports and documents
• Business licenses
• Starting a Business
• Meals taxes
• Accounts payable and purchasing
• Water and sewer billing and customer service
• Collection of real estate taxes and other fees
• Financial reports
• Online payments

Human Resources

• Employment opportunities
• Benefits
• Personnel code
• Risk management

Information Technology

• Management and security of Town’s information technology network
• Wifi accessibility
• TVCN

Parks and Recreation

• Educational and recreational programming - camps, classes, programs, lectures, trips etc.
• Concerts and other community events
• Parks
• Arborist services
• Fields
• Day trips for senior adults
• Historic preservation
• Public art
• Rental facilities
• Sports leagues

Planning and Zoning

• Zoning code update and oversight
• Town Comprehensive Plan
• Variance requests and building and zoning permits
• Recommendations to Council related to development plans
• Certificates of Occupancy
• Building and development codes that keep Vienna a safe and great place to live, work, shop, and dine

Police

• 24/7 services
• Maintaining a safe community
• Animal control services
• Community policing philosophy and services
• New police station construction project
• Report requests and notification registration

Public Works

• Road and sidewalk maintenance and improvement projects
• Waste and recycling collection
• Water and stormwater infrastructure maintenance
• Seasonal services, such as snow removal, leaf collection, and leaf mulch delivery
• Town facilities and general maintenance

Town Attorney

• Advisory capacity to Town Council and staff
• Fairfax County General District Court

Town Clerk

• Council and boards and commissions clerk training - agendas and minutes
• Town’s primary record keeper
• Election information

Town Manager

• Responsible for day-to-day operation and oversight of the Town
• Implement Town Council policies and visions
• Liaison between Town Council and staff